Quality Policy
“Unrivalled solutions through innovation, technology and knowledge.”
Our goal to be the go-to engineering services partner for leading global industries will be achieved by providing exceptional service and product quality. The continuous improvement of our QMS ensuring that the expectations of each client are met or exceeded is part of our business ethos.
Atlantach employees demonstrate that quality comes first by continuously increasing knowledge about our customers, the solutions and services they require and satisfying these needs.
We have built quality into our delivery systems and embedded it in our culture. As one of our USPs, quality is the cornerstone of who we are.
We assure our commitment by:
Passionate
- Effectively developing all employees’ talents and competence.
- Delivering a cost-effective service reliably and consistently on time, that meets and exceeds the quality requirements and expectations of our clients.
- Striving to achieve total customer satisfaction.
Accountable
- Tracking Key Performance Indicators (KPIs) through internal evaluation and reporting.
- Monitoring the voice of the customer and taking appropriate action where necessary.
- Ensuring that individual employees take responsibility for implementing the quality system within their work areas.
- Requiring commitment from suppliers and other partners to apply the same principles.
- Acting ethically, with honesty and integrity.
Prepared
- Developing, maintaining and continually improving our quality management system conforming to the requirements of ISO 9001.
- Communicating this policy to all customers and stakeholders by making it available on the Atlantach website.